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International SOS Overview

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International SOS is one of the service providers to Stanford's International Travel Assistance Program. International SOS is not insurance. The following is an overview of their offerings for Stanford-sponsored or Stanford-organized international travel.

Note that some services may result in additional costs to the traveler. Contact your sponsoring unit for more information.

Medical Services

  • Emergency evacuation
  • Medically supervised repatriation
  • Companion ticket
  • Additional travel and accommodation arrangements after medical evacuation
  • Repatriation of mortal remains
  • Return home of minor children
  • Medical monitoring
  • Inpatient admission and identification of receiving physician
  • Emergency & routine medical advice
  • Pre-trip information on travel health issues (Country Guides)
  • Medical and dental referrals
  • Outpatient and dental referrals
  • Outpatient case management
  • Claims assistance
  • Outpatient medical expense guarantee and payment
  • Inpatient medical expense guarantee, cost review and payment
  • Dispatch of medication and medical supplies

See further details about medical services.

Mental Health

  • 24/7 live answer by a clinician via ISOS AC
  • Emotional support up to five sessions per issue, per individual, per year
  • In the moment support / Single session therapy
  • Structured telephonic or video counseling
  • In-person counseling

Travel Services

  • Legal referrals
  • Emergency message transmission
  • Translations and interpreters
  • Lost document advice
  • Ground transportation and accommodations for accompanying family members
  • Emergency personal cash advances

Security Services

  • Security evacuation assistance
  • Online travel security information
  • Access to security crisis center

See further details about security services.