What do I need to do to use the program?


In order to utilize any of the medical, travel, or security services listed under Program Benefits, contact any International SOS Alarm Center from anywhere in the world by calling directly, calling collect or calling the toll-free number.


Call toll-free from the U.S. or Canada: 800-407-7307

Call collect from anywhere in the world: 603-898-9159

To ensure a prompt response when calling, you should be prepared to provide the following:

  • Your name, location, age, sex and nationality
  • Your organization's name
  • Your International SOS membership number located on your International SOS membership card
  • The telephone number from which you are calling (in case you are disconnected)
  • Your relationship to the employee (if the person calling is not the employee)
  • Name, location and telephone number of the hospital, clinic or treating doctor (when applicable)